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FAQ's
Ordering from factories overseas can be frustrating and difficult for a variety of reasons. Whether that’s because you’re concerned about production quality or you're simply too busy with other facets of your business, we are here to help! With 41+ years of experience in overseas product manufacturing, we’re confident we’re the partner you’re looking for and would love to help you out.
Product sourcing is finding dependable suppliers in the market to purchase and/or manufacture quality items for your business.
We require a minimum 20% deposit.
Every item has different order requirements. Shoot us a message and we’ll let you know what we can do!
We can quote use based on our UPS, Fedex or Trucking prices or you can share your UPS or Fedex Account. You can also pick up directly from our warehouse in Commerce, California.
We handle all the tedious admin work and cater to your needs with all forms of freight. Services include airfreight, air cargo, LCL and FCL. Orders are shipped via sea or air cargo. In unique situations, we can also ship overseas shipments by Fedex/UPS/DHL.
We accept wire transfers and all major credit cards. Credit cards will require a 1.5% service fee. We do NOT accept COD.
Unfortunately, there is no blanket answer for this. Each product has a different production timeline. A timeline will be provided during the quotation and design discussions.
Before an order/design is confirmed we'll provide you with a quote from a qualified supplier that details your product specs. We'll always require the customer's approval before sampling and production is done.
After you've confirmed the order and are happy with the design, we'll ask for a deposit to commence your order's production.